Privacy Policy
Last Updated: 20th July /2026
1. Introduction Welcome to Private Dining (privatedining.com.au). This Privacy Policy explains how we collect, hold, use, and disclose your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect We collect personal information that is reasonably necessary for us to provide our services. This includes:
- Volunteered Information: Name, email address, phone number, event details, and dietary requirements submitted when making a venue inquiry or contacting us.
- Business Information: Contact details, names, and verification documents provided by business owners when claiming a venue profile.
- Automated Information: IP addresses, browser types, device information, and interaction data collected through cookies and tracking pixels when you navigate our website.
3. How We Use Your Information Your data is strictly utilized to operate our platform and improve our services. We use your information to:
- Facilitate Bookings: Share your inquiry details with the specific venues you have selected or that match your criteria.
- Internal Marketing & Research: Analyze user behavior and trends to optimize our platform, tailor our service offerings, and improve the user experience.
- Communication: Respond to your inquiries, support requests, or reports of inaccurate information.
- Service Enhancements: Train and refine our internal systems, including our data aggregation tools.
4. Paid Advertising and Data Protection Private Dining relies on paid advertising campaigns (e.g., Google Ads, Meta) to promote our directory.
- Tracking and Retargeting: We may use cookies and tracking technologies to measure the effectiveness of our campaigns and to deliver relevant advertisements to you based on your interactions with our site.
- Strict Non-Sale Policy: We do not and will never sell your personal information to third-party data brokers, advertising networks, or any other external entities. Any data utilized for marketing is strictly for Private Dining’s internal use and promotional efforts.
5. Artificial Intelligence (AI) and Data Processing We employ Artificial Intelligence (AI) and automated tools to help curate, aggregate, and present venue information on our platform.
- While AI allows us to provide a vast directory, the automated nature of this processing means we cannot guarantee that all aggregated data is perfectly accurate or up-to-date.
- AI tools are only fed publicly available business information and the minimal data required to perform their functions. Your sensitive personal contact information is kept secure and is not used to train public AI models.
6. Data Storage and Security We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Data is stored on secure servers with restricted access.
7. Access, Correction, and User Reporting You have the right to request access to the personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate.
- Reporting Inaccuracies: Because venue details can change and AI processing may result in dated information, we highly encourage users to report any inaccuracies they find on our site.
- To report an error, update your personal data, or request data deletion, please contact us at info@privatedining.com.au